Role: Request Fulfillment Manager
The Request Fulfillment Manager is accountable for the end-to-end process to fulfill a service request. This would include requests for access provision too.
Role Sets: Roles
Relationships

Analyze And Report Measurements For Access ManagementAnalyze And Report Measurements For Request FulfllmentAssign To Resolver GroupFulfill Service RequestHandover Access ManagementHandover Request FulfilmentIdentify Improvements For Access ManagementIdentify Improvements For Request FulfillmentManage Access RequestsManage Escalations For Access ManagementManage Escalations For Request FulfillmentManage Service RequestsModify Access RightsMonitor User Access ProfileObtain ApprovalProduce Access Management SummaryProduce Request Fulfillment SummaryProvide Access As ApprovedReceive And Log Service RequestReceive Request For AccessReview And Tailor Access Management ProceduresReview And Tailor Request Fulfillment ProceduresSeek Approval For Access ProvisionSeek Feedback On Service Request ClosureSelect Tools For Access ManagementSelect Tools For Request FulfillmentUnderstand Access Management RequirementsUnderstand Request Fulfillment RequirementsUpdate And Close Service RequestValidate Service RequestVerify Request For AccessRequest_Fulfillment_Manager
Modifies